At the heart of a truly connected healthcare system is the need for reliable, secure and effective electronic patient records (EPR). Working with over 42 NHS Trusts, 26 healthcare organisations and supporting more than six million patients across the UK and Ireland, Telefónica Tech knows healthcare from the inside out.
Healthcare customers need a trusted partner to successfully leverage and maximise significant EPR investment. So, no matter if you’re in the early or advanced stages of EPR implementation, we are here to help you navigate any complexities along your digital journey.
Every trust across the NHS must have an electronic patient record (EPR) in place by March 2026. Digitising NHS processes is the solution to cutting long waiting times, improving staff morale and improving patient experiences.
Our outcomes for the healthcare sector and the NHS have been remarkable, with results including:
95% first contact resolution first time
CSAT score of 96%
Epic Application Availability SLAs of 99.99% consistently achieved
David Walliker, Chief Digital and Partnership Officer, Oxford University Hospitals
Telefónica Tech unlocks the power of integrated technology for healthcare organisations, bringing together a unique combination of the best people with the best technology and the best platforms. This is supported by a dynamic partner ecosystem and strategic agreements with market-leading service providers. Our aim is always to simplify, facilitate and accelerate tech adoption to make a real difference every day, to every industry.
If you have any further questions or would like to speak with one of our EPR experts, please email firstname.lastname@example.org or call 0845 605 2100.