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The financial services industry faces a perfect storm of shifting customer expectations, stringent compliance requirements, and rising cyber threats. At the same time, employees are under pressure to deliver more in less time.
Meeting these challenges demands innovative solutions. Microsoft Copilot is the game-changing productivity tool that empowers teams to work smarter and faster - securely.
Microsoft’s innovative AI-driven assistant provides the tools to:
With Copilot, your teams can focus on high-impact activities while staying compliant and secure - helping you deliver excellence to customers while maintaining trust.
Here’s a glimpse of what Microsoft Copilot can do for workflows inside the FSI sector.
Attract talent for roles like market analysts, financial planners, and investment managers with clear, engaging job posts.
Make it easier for internal teams to review information, speeding up processes and reducing bottlenecks.
Draft onboarding documents and contracts while integrating client data securely for faster setup.
Provide real-time insights into emerging financial trends, helping teams adjust strategies on the fly.
Assist agents in crafting renewal proposals that reflect a client’s changing needs and usage patterns.
In insurance, summarise claim details, identify missing information, and suggest next steps to expedite settlements.
Generate interactive learning materials or step-by-step guides to help staff stay sharp on compliance and market trends.
Spot mistakes in workflows before they happen, ensuring smoother operations and fewer hiccups.
Take the first step towards secure, responsible AI integration with our readiness workshops that will guide you through what is needed for successful Copilot adoption.
Assessment and baseline prerequisites
These meetings will help you understand the transformative potential of Copilot and evaluate your organisation’s readiness for secure deployment.
Collaborative Workshops
These sessions are designed to help you spot challenges in your workflows and show how Copilot can tackle them head-on. They’ll spark fresh ideas, uncover new opportunities, and open the door to meaningful improvements.
Build your adoption roadmap
This workshop is designed to identify the critical steps for engaging your workforce, understanding their needs, and creating a strategic roadmap to successfully adopt Copilot – maximising its impact and return on investment.
Sharing the Copilot enablement plan
In the final workshop, we’ll share a tailored Copilot plan that aligns with your goals. Based on the assessment and workshop insights, it will highlight key priorities, next steps, and solutions while addressing any potential risks.
Discover how Telefónica Tech and Copilot for Microsoft 365 transforms operations, boosts efficiency, and enhances customer experiences—all while maintaining compliance and security.
Learn actionable strategies and real-world use cases to stay ahead in the ever-evolving financial services landscape.
Fill out the form to access your exclusive eBook:
Telefónica Tech isn’t just a provider—we’re a trusted partner for financial services organisations navigating their AI journeys and digital workplace strategies. Here’s what sets us apart:
Partner with Telefónica Tech to drive innovation, build resilience, and achieve sustainable success in today’s competitive financial landscape.
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